FREQUENTLY ASKED QUESTIONS
1. I found a design I love in a collection, but I can't find it on the online shop. Why is that, and is there a chance to find this piece again ?
Contact me ! When a design is not available in the online shop, it may be for several reasons :
- Maybe I have yet to list all the fabrics I have that could be used to make this design. Contact me and I will tell you more about this.
- Maybe I do not have, at the moment, the perfect fabric to make this design. But it could happen at any moment, so please check from time to time ! You can also suggest to me one of your own vintage fabrics (see question 3).
2. I like one of the designs but my size is not available in the online shop. What to do ?
Since I work mainly with vintage or upcycled fabrics, I can only make a very limited quantity of each design in a given fabric, if not only one. You can contact me to ask if I still have enough fabric to make the design in your size ; if I don't, don't worry ! We can still try and find another fabric you'd like to see the design into.
3. I have at home a vintage / possibly upcyclable fabric that I really like. Can I send it to you to have it transformed into a piece of clothing / an outfit ?
Of course ! Just contact me (through the contact form) to discuss it together. Of course the quantity of fabric will have to be enough to make the given design, and its quality will also have to be fitting. Please note that for environmental reasons, this option is only available if you live in metropolitan France. The fabric(s) shipping costs will be at your charge.
4. How does made-to-measures work ?
Several options are available :
- You have a specific idea of a clothe, outfit, costume... in mind, and you wish to have it made in bespoke. If that is your case, contact me to send me your idea and project, and I will get back to you with a free estimate of the cost, if applicable.
- You wish to buy one of my designs, but bespoke-made. It is possible by contacting me. A 45% increase in price will be applied. However, note that if shop sizes usually fit you nicely, there is no need for bespoke in that case, a standard size should be fine.
- You want to modify a simple variable of a design, for example the length of a dress or pants, or the length of a shirt or its sleeves. This is possible by contacting me before ordering, and informing me of the slight modification(s) you wish to make, and to which design. After I have confirmed to you the possibility of the change, we can then proceed to order. A 15% increase in price will be applied to the base price of the item.
5. I do not live in France. Can I still order at Feuille d'Artichaut ?
If you live in Europe, yes. For environmental reasons, I do not wish to send a package any further than that. The list of countries is available at General terms of sale, article 6.1. Shipping countries.
6. I have a collaboration project, or an idea for a personalised clothing / costume / other... Can I submit it to Feuille d'Artichaut ?
Of course ! Please do not hesitate to contact me through the form so that we can discuss it together and, in the case of a personalised project, I give you a free estimate of the cost.
Your question stays unanswered ? Contact me !